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ISSS O'Hare to Urbana-Champaign Shuttle Service

To improve the experience of first-year international students arriving to campus, ISSS has created a shuttle service specifically for new international students who arrive to O'Hare International Airport.

Important Details

  • The shuttle service is for new international students and their families ONLY. If you reserve a spot on the bus and are not a new international student or family member for the Fall 2024 semester, due to limited seating we will have to cancel your reservation and refund your purchase.
  • The shuttle service will run from August 16-19 with multiple shuttles bringing students from O’Hare to Urbana-Champaign each day.
  • The cost of this service will be 48 USD per seat.
  • For students who are traveling with family members, there will be a limit of four (4) tickets per student. This includes the student and family members. Payment and registration for each traveler must be done separately. (One registration form and payment must be submitted for each ticket.)
  • There is a limit of 2 pieces of luggage, one carry-on, and one personal item per passenger. An additional 10 USD will be charged for any extra luggage.
  • ISSS is not responsible for shuttles missed due to late flights. While every effort will be made to assist students who arrive late due to flight delays, ISSS cannot guarantee that students arriving late will be able to be accommodated on another shuttle.

Shuttle Dates

  • August 16, 2024
  • August 17, 2024
  • August 18, 2024
  • August 19, 2024

Registration

Register for the Shuttle

Frequently Asked Questions

The first shuttle will depart O’Hare at 10:00 AM on Friday, August 16, 2024 and the last shuttle will depart at 4:00 PM on Monday August 19, 2024.

There will be three stops available on Friday, August 16, and Saturday, August 17. There will be five stops on Sunday, August 18, and Monday, August 19. The stops are as follows:

Friday, August 16, and Saturday, August 17

  1. Illini Union
  2. Illinois Street Residence Hall (ISR)
  3. Presby Hall (Private Certified Housing)

Sunday, August 18, and Monday, August 19

  1. Illini Union
  2. Illinois Street Residence (ISR)
  3. Presby Hall
  4. Florida Avenue Residence (FAR)/Pennsylvania Avenue Residence (PAR) Hall
  5. Nugent Hall

Yes. Only new international students who are joining the University of Illinois in Fall 2024 may register to use the shuttle service. This includes exchange and transfer students.

48 USD per person.

We accept major credit cards (American Express, Visa, MasterCard, Discover).

There is space to accommodate two pieces of large luggage, one carry-on and one personal item for each shuttle passenger. This is in line with standard international luggage guidelines.

We understand that some students might have more than two large pieces of luggage, and we can accommodate a number of reservations that might require extra luggage. Please keep in mind that the luggage must still be standard size and weight for international travel.

There is a 10 USD charge for every extra piece of luggage. This fee will be charged upon arrival to the O’Hare Airport and must be made by credit card at the shuttle check-in table. No cash payments will be accepted.

If you are living in a University Residence Hall, please refer to the Shuttle Drop-Off Points list to view the various Residence Halls, and which shuttle drop-off point services each.

If you will be spending your first few nights in a hotel or other off-campus location, we would recommend to select the Illini Union drop-off point, since it will be easiest to take a taxi or rideshare from that stop.

Yes, please use the Shuttle Reservation Change/Cancellation form in order to make changes to your reservation.

All shuttles will depart from Terminal 5 at O’Hare International Airport.

Terminal 5 is the airport’s international terminal, so your flight will likely land there if you are coming from an international location.

Once you arrive at Terminal 5, you will need to check in at the University of Illinois table. Our staff will be wearing tie-dyed shirts. At the table a staff member will check your reservation and passport and give you a ticket that you will need in order to board the bus. They will also tag your luggage with a colored tape that will correspond to your drop-off point.

The buses will be provided by the Peoria Charter Coach Company. The buses will say “Peoria Charter” on the side and will be either red or white. The buses for the ISSS Shuttle Service will also have signs in the window indicating that they are specifically for this service.

Yes, Boingo wireless is available at O’Hare for a fee if you wish to connect using your personal electronic devices. Free wifi is also available at Terminal 5. Additionally, the shuttle buses will all have wifi available.

ISSS cannot be held responsible for shuttles missed due to flight delays. However, if you do miss your shuttle for any reason, we will do our best to accommodate you on the next shuttle possible. Please keep in mind that there may be a long waiting time between shuttles.

Cancellations can be made using the Shuttle Reservation Change/Cancellation.

Yes. Each family member’s ticket will cost $48 USD, and each reservation must be made separately through the online system.

The shuttle check-in table will be managed by staff from International Student and Scholar Services.

We generally recommend that students choose a shuttle time that is two hours after their scheduled arrival time, as this generally allows enough time to clear passport control and customs. Please see the Shuttle Drop-Off Points list for a full schedule of shuttle times.

Important note: Chicago is hosting a large event around the same time as the shuttle service, and it may take longer going between points at the airport. Be prepared for the possibility of large crowds and additional security.

Please contact University Housing (housing@illinois.edu) for information about your housing assignment.

Please do not email the main ISSS email account! Instead, please contact the ISSS Shuttle sStaff directly via email: Erin Nubel (enubel@illinois.edu), Beth Anne Clayton (claytonb@illinois.edu) or Caitlin Kaparaz (kaparaz2@illinois.edu).