iSTART User Guide for Departments

Upon entering iSTART, you will see a login for current international scholars (Full Client Services), temporary services for new/pending international scholars (Limited Services), and administrative services for university departments, which is where you will access the J-1 Application.

This is where you will see any new or previous cases you have worked on.

Within the J-1 Application you will see the “Workflow”, which consists of:

• Applicant information. Completed by the scholar.
• Dependent information. Completed by the scholar (if applicable).
• Department information. Completed by the department.
• Upload JV and submit to ISSS. This must be done before we receive the application.

J-1 Applicant Information

• Biographical
• Visa History
• Funding Information*
• Dependent Information

Department Information

• Appointment Information
• Site of Activity
• Funding Information*

Departments

• Funding Documentation
  • For Non-Illinois Funding
• Detailed Activity Description
• Student Intern / Trainee Documentation (if applicable)

Scholars

• Immigration Documents
  • Passport photo and expiration pages
  • Any current and previous DS-2019s
  • Additional Dependent Immigration Documents (passport photo and expiration pages and additional funding documentation)
  • Funding Documentation

• You will receive a confirmation email when a J-1 Application has been successfully submitted to ISSS.
• The DS-2019 will be issued within 2 weeks of receiving a correctly completed application and all necessary scholar documentation.
  • We are able to revert the application back into draft mode for any necessary changes that we will be needing. You are also able to edit the application at any time.
• Any information submitted by the scholar can be reviewed and edited by the Department Contact.

Visit iSTART (sunapsis.illinois.edu) and click on Administrative Services for University Departments to log in to iSTART. You will be required to enter your NetID and password.

Complete this step (or “Option 2” listed below — not both!) to initiate your iSTART request.

OPTION 1: Select the appropriate request from the Depart-mental Services menu. You will be prompted to enter the scholar’s UIN and date of birth before you will be able to continue on to the request.

Complete this step (or “Option 1” listed above — not both!) to initiate your iSTART request.

OPTION 2: Click on Departmental Services Overview and find the scholar in your Current Cases. (If you need to add the scholar to your Current Cases, you can do so by clicking on Add New Person under Departmental Services.) Then select the appropriate request from the list in the lower, right corner of the display.

STEP 1

• Log into iSTART (sunapsis.illinois.edu)
• Find the scholar’s record in your Current or Past Cases
• Note the scholar’s date of birth and iStart TEMP ID (this information will be needed to complete further steps)

STEP 2

• Illinois-sponsored J-1 scholars received their PIN when completing their section of the J-1 Application.
• If the scholar no longer has that number, please complete the following steps:
  • Log into iSTART (sunapsis.illinois.edu)
  • Find the scholars record in your Current or Past Cases
  • Click on “J-1 Application for a New Exchange Visitor
  • Click on “J-1 Applicant Information”
  • Click the link to “Give the Client Access to Complete This Section”
  • Enter the scholar’s email address
  • This will resend the original invitation email to the scholar, which includes the PIN at the bottom

STEP 3

• Complete the Scholar Check-In process.
• After you hit “submit,” a copy of the Check-In Sheet will be e-mailed to you. Print it and provide it to the scholar.

STEP 4

• Make sure the scholar has completed the iSTART pre-Check-In.
• Required documentation for check-in can be found on the When You Arrive page.
• Send the scholar to ISSS during the designated check-in hours (Monday, Wednesday, Friday from 9:00 – 11:00 AM).

STEP 1

• Log into iSTART (sunapsis.illinois.edu)
• Click on “Limited Services”

STEP 2

• Refer to the iSTART Login Credentials sheet you were given during your H-1 appointment (with the ISSS advisor).
• Enter the University Identification Number found on that sheet (this may be a TEMP ID or a UIN).
• Enter the individual’s date of birth.
• Click “E-mail me my Limited Access PIN.”
  • This will send a message (including the PIN) to the email address entered when you added the person to iSTART.

STEP 3

• Instruct the individual to enter Limited Services in iSTART to complete the Pre Check-In information
  • They will need the University Identification Number, Date of Birth, and PIN.

STEP 4

• Complete the Scholar Check-In.
  • After you hit “submit,” a copy of the Check-In Sheet will be e-mailed to you. Print it and provide it to the visitor.
• Make sure the visitor has completed the iSTART pre-Check-In.
• Required documentation for check-in can be found on the When You Arrive page.
• Send the visitor to ISSS during the designated check-in hours (Monday, Wednesday, Friday from 9:00 – 11:00 AM).

STEP 1

• Log into iSTART (sunapsis.illinois.edu)
• Click “Administrative Services for University Departments.”

STEP 2

• Under “Departmental Services” click “Add New Person.”

STEP 3

• Complete all fields with the individual’s information.

STEP 4

• Instruct the scholar to log in to Full Client Services for Students and Scholars in iSTART to complete the Pre Check-In Form. They will need their UIN and Date of Birth to log in.
• The Scholar Pre-Check In Form can be found under “Pre-Arrival.”

STEP 5

• Complete Scholar Check-In.
  • After you hit “submit,” a copy of the Check-In Sheet will be e-mailed to you. Print it and provide it to the scholar.
• Required documentation for check-in can be found on the When You Arrive page.
• Send the scholar to ISSS during the designated check-in hours (Monday, Wednesday, Friday from 9:00 – 11:00 AM).